Do you have a franking or inserting machine that needs to be disposed of?
We will be happy to help you with the return process.
At the same time, we manage
- deregistration with DPAG if required,
- have any credit balance paid out,
- organize environmentally friendly disposal in accordance with EU directives,
- and support you in commissioning a logistics provider.
If you deregister your old appliance yourself (via the menu) and send it to us yourself, you will incur costs of 149.00€ plus 19% VAT. If our ZW collects and deregisters your machine, the cost is 199.00 € plus 19% VAT. If we drive to your site with a technician and deregister the machine ourselves, there are costs of 296.00 € plus 19% VAT. If you buy a new replacement appliance, the return of the appliance is usually free of charge.
If you have any questions, please call us on 030 220 660 540.
Our hotline staff will be happy to help you.