MyFP customer portal
The online portal for all PostBase customers
The support center for your PostBase franking machine is now open 24 hours a day.
Via the MyFP portal, you have direct access to your account details, contact details, orders, invoices and contracts.
Quick help with malfunctions
If your machine has a malfunction, the MyFP portal offers a fast way to solve the problem. In the FAQs, you will find helpful tips and can quickly find the right solution by searching for diagnostic codes.
Expand the functionality of your machines and view the current status, ink cartridge fill level, postage credit and remaining loading amount at any time.
Login for FP customers
You can now use your customer number to retrieve your R-PIN for initial registration and log in to the portal at any time.
Note: You can also find your R-PIN on the order confirmation for your PostBase franking system.
Registration with MyFP
Step 1: Retrieve R-PIN
Step 2: Watch explanation video
Step 3: Complete registration
Step 4: Log in to MyFP
