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Frequently Asked Questions

Cliches, logos & advertising stamps

Cliche Administration

How can I change my logo / how do I order an advertising slogan?

If you already have a cliche with your logo, you can either have it changed by our cliche service or use our cliche designer to create a new cliche at a cost. You can find the cliche designer in the MyFP PortalAlternatively, your new advertising slogan can be created according to your specifications by our advertising graphic designers. To do so, send your slogan design to the trading partner responsible for you or to the sales center responsible for you. There, your order will be accepted and forwarded to our headquarters.

Can I manage multiple slogans?

Depending on the franking machine model, you can store between one and 30 advertising slogans on your machine. Extensions for more slogan storage spaces can be booked for a fee.

Can seasonal motifs (e.g. Christmas) be integrated?

Yes, we have a large selection of seasonal motifs that are available for you. Of course, you can also upload your own created or acquired motifs to our slogan designers or transmit them to our slogan service. Please note the copyrights and specifications of Deutsche Post AG in connection with permissible advertising slogan motifs.

File formats & costs

Which file format is required?

For a slogan we need as much as possible a PDF document or a common graphic format (JPEG or PNG).

Which fonts and dimensions can I use?

The font type for your advertising slogan can be freely chosen from the usual fonts. However, the font size should not be less than 7 point. The advertising slogan dimensions for the individual franking machines are as follows:

  • UltiMail / MyMail / CentorMail / PostBase: 46,1 × 24,5 mm (B × H)
  • OptiMail 30: 45,4 × 24,1 mm (B × H)
  • OptiMail / T 100: 46 × 30 mm (B × H)

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